IT Business Analyst – Process Unity Support

Job description

Based in Portugal, Wire IT is your specialized IT consulting partner with 18 years of experience driven by an experienced and senior team that helps clients make the right decisions in a fast-moving market. Wire IT's ambition is to grow while keeping true to its nature: agile, people-centered, and fun. As we like to say: Its not only what we do, its how we manage that truly make the difference.. If you're looking for more than just a job - if you're looking for a place where you can truly make a difference - you might be the next person to join WIRE IT. Role: IT Business Analyst - Process Unity Support Location: Hybrid, Porto OR Lisbon, Portugal Required Skills: - 4+ years of experience - Expertise aligned with a Bachelor's level in IT, Business, or a related domain - Proven expertise in delivering IT support services within financial or risk-related environments - Prior delivery of Business Analyst services, preferably within BAU support contexts - Familiarity with LOA-related activities - Operational capability to use the Process Unity platform - Proficiency in JIRA and ServiceNow for ticket and incident management - Advanced operational use of Microsoft Office applications - Ser...