Head of Delegated Claims

Job description

AmTrust is a global insurance provider offering risk-management solutions and business underwriting. Today AmTrust International underwrites over $1.8 billion of gross written premiums and employs more than 1500 employees globally. We are currently looking for a Head of Delegated Claims to join our team based out of our London office. This role will be responsible for overseeing the Delegated Claims Framework for Specialty, ensuring that delegated claims activities operate within a robust system of controls, assurance, and reporting that aligns with regulatory expectations, internal policies, and the company’s Claims philosophy whilst developing and maintaining strong stakeholder relations to ensure creative problem solving and support strong customer outcomes, operational resilience and conduct expectations. Key Responsibilities include, but are not limited to: To be successful in this role, you will have proven experience within delegated authority, governance, regulatory expectations and conduct requirements, with the ability to translate these into practical, well‑controlled processes, you’ll be confident managing performance through data‑driven insights, DCA dashboards, KPIs a...