Front Desk Monitor

Job description

Join the vibrant Magma Ranch II community as our Front Desk Monitor. The community features a Pool, Fitness Center, Basketball Courts, Splash Pad, Parks, Dog Park, and so much more. As the welcoming presence of our amenity-rich neighborhood, you’ll manage the front entrance, handle incoming calls, and deliver top-tier customer service to residents and guests. If you’re friendly, organized, and thrive in a people-focused role, this is your chance to be the heartbeat of a community filled with pools, parks, fitness, and fun. Position Responsibilities: - Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors, and vendors. - Administrative Support team member who works with the On-site Community Manager to effectively manage the front reception area and inbound calls as well as assist with various administrative projects. - Filters inbound calls to determine appropriate direction. - Greets all visitors/homeowners and determines their immediate needs. - Monitors pickups/deliveries. - Assisting with events. - Performs other related duties as directed. Knowledge, Skills & Abilities: - Excellent cust...