Operations Director

Job description

Operations Director Department: Operations: Employment Type: Permanent - Full Time Location: London: Reporting To: Anastasia Evans: Description: Overview of the role The Operations Director is a senior leadership role responsible for the end-to-end operational performance of the business across multiple jurisdictions. The role oversees Settlements, KYC/Onboarding, Safeguarding and Client Services, ensuring operations are delivered efficiently, compliantly and at scale within a regulated payments environment. The Operations Director will play a critical role in supporting the Company’s international growth, enhancing operational controls and scalability, and preparing the organisation for further expansion. Key Responsibilities: Operational Leadership & Execution: - Own and lead day-to-day operations across the UK and Dubai, ensuring scalable, efficient, and high-performing delivery across all business functions. - Act as a senior operational leader, contributing to company strategy, governance, organisational planning, and long-term scalability. - Support international expansion initiatives by building scalable operational models capable of supporting multi-jurisdiction growth and...