DR-Sportsbook Ticket Writer/Sportsbook Shift Supervisor

Job description

The Sportsbook Ticket Writer (primary position) provides excellent customer service to all guests while creating a fun and welcoming experience within the Sportsbook area. The Sportsbook Ticket Writer must process Sports Betting transactions quickly, accurately and in compliance with all regulatory and payment policies. The Sportsbook Shift Supervisor (secondary position) is responsible for supervising the day-to-day Sportsbook operations. This role will assist the Sportsbook Manager in ensuring the Sportsbook is operating effective and efficiently. This role will ensure staff is knowledgeable and follows company internal controls, policies and procedures. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Acknowledge, greet and converse with customers who have in interest in Sports Betting. 2. Monitor controls designed to assure full compliance with state, federal and tribal regulatory requirements. 3. Maintains betting counters and operational areas; ensures a clean and professional image; ensures betting supplies, racks and materia...