Store Manager

Job description

Since 2004, Highgrove Bathrooms has been helping Australians create beautiful spaces with high- quality bathroom, kitchen and laundry products. Trusted by builders, renovators, designers and homeowners alike, we’re proud to be a growing Australian-owned business with a strong reputation for service and quality. We are currently seeking an experienced and hands-on Store Manager to lead one of our retail showroom locations. This is an exciting opportunity for a motivated leader who enjoys driving sales, developing teams, and creating an exceptional customer experience. If you thrive in a fast-paced retail environment and enjoy balancing leadership, operations and customer engagement, we’d love to hear from you. What You’ll Be Doing: - Leading day-to-day store and showroom operations - Driving sales performance and achieving store KPIs - Coaching, mentoring and developing team members - Managing rosters, onboarding and team performance - Delivering exceptional customer service and resolving escalated issues - Overseeing stock control, stocktakes and inventory management - Maintaining high showroom presentation and merchandising standards - Managing reporting, banking, budgeting and op...