Information Technology Manager

Job description

Key Responsibilities: - Manage and supervise a team of site IT support specialists, ensuring high quality end-user support and local IT services. - Own site-level IT operations, including service delivery, system availability, and user experience. - Act as the primary point of contact for IT incidents and outages at the site, coordinating with central infrastructure and network teams as needed. - Communicate IT issues, risks, and status updates clearly to site leadership. - Partner with site business leaders to identify opportunities for IT-enabled improvements and operational efficiencies. - Collaborate with ERP Product Management and local ERP business analysts to support ERP initiatives and business transformation programs. - Serve as the site liaison for ERP-related changes, deployments, and adoption activities. - Support continuous improvement and forward planning for site IT capabilities. Required Qualifications: Education Required: College Degree or Equivalent Travel Percentage: 5-10 To ensure team collaboration and operational success, this position requires being physically present and based onsite at our Fleetlands location. Raising the Standard of Excellence since 1911 W...