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Treasury Management Support Specialist I

Washington Trust Bank · Spokane, Washington, US

This position is responsible for the day-to-day support and maintenance of all Treasury Management products, serving as a key contact person for business-rel...

Job description

This position is responsible for the day-to-day support and maintenance of all Treasury Management products, serving as a key contact person for business-related customer requests, technical product training, problem resolution and ongoing customer service. Qualifications: Compensation: Treasury Management Support Specialist I: $22.50 to $33.76 per hour The compensation range represents the low and high end of the base compensation range for this position located in Spokane, WA. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is also eligible to participate in an applicable incentive compensation plan. - Provide in-depth technical and operational support for customers both internal and external related to treasury management. - Assess customer needs and provide solutions to meet those needs. - Respond timely to calls and written requests received through various channels. - Research non-routine and complex systems or customer problems and communicate findings and resolution to the appropriate parties. - Develop and maintain relationships with existing custome...