Financial Crime Operations Analyst

Job description

Do work that matters As a Financial Crime Customer Lifecycle Analyst , you will contribute to the Group’s AML/CTF obligations across the Group’s Part A and Part B Program and FATCA/CRS requirements. This is a high‑volume contact centre role , where you will provide consistent, high‑quality service while managing customer interactions, information requests and regulatory requirements in a fast‑paced operational environment. You will play an important role in protecting our community, delivering superior internal and external customer service, and supporting the Group’s goal of NPS+30. Your approach to prudential risk management and continuous improvement will be critical to the Group’s relentless pursuit of the elimination of financial crime. Responsibilities: You will report directly to a Financial Crime Operations Manager . This role has no direct reports . On any given day you will We’re interested in hearing from people who have If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility i...