Administrative Assistant I

Job description

Description Job Summary: The Administrative Assistant role acts as a liaison between the assigned physician team and patients/families, other staff, physicians, attorneys, vendors, etc. This position ensures optimal physician scheduling and administrative operations support, to provide patient care excellence and to meet professional requirements of the physician’s team. Job Responsibilities: Physician Liaison Activities: - Responds to incoming phone calls and appropriately determines the best method for resolution through the identification of the most appropriate respondent (i.e. physician, administrative assistant, administration, clinical/nursing staff, etc). - Secures charts related to diagnostic tests, physical/occupational therapy reports, etc. and discusses issues with physicians. Relates physician information back to patient/requestor. Completes chart notes, as appropriate. Appointment Scheduling: - Schedules immediate care needs of patients when physician is on-call. - As assigned, registers and assists in scheduling of appointments for new/established patients. - As assigned, discusses patient special appointment needs with physician, supplying medical chart for review a...