PR Service Manager

Job description

Job Description Duties & Responsibilities: - Maintain responsibility for the overall direction, coordination, and evaluation of direct and indirect reports in compliance with policies, procedures, asset protection, safety, and environmental codes, and laws. - Direct, instruct, and manage team members including assigning, supervising, and appraising work; rewarding, motivating, counseling associates; addressing associate complaints and resolving problems. - Responsible for productivity, profitability, work environment, relationships, visual presentation standards, and operational compliance of the store; measured through various reporting tools, Team Members observations and General Manager/ District Manager feedback. - Train and coach service selling associates on Gas 3, process Vehicle Inspections, and general operation of store systems. - Partners as appropriate to recruit and interview talent to ensure operating efficiency and top service levels. and - Monitor the shop productivity, workflow, and procedures with an emphasis on efficiency, thoroughness, and safety. Responsible to generate work orders before entering vehicle to bay, maintain work order visible on customer’s vehicl...