Meter Technician
City of Cambridge · Cambridge, Massachusetts, US
ABOUT THE WATER DEPARTMENT: The Cambridge Water Department (CWD) is a municipally owned and operated water utility, responsible for the treatment and deliver...
Job description
ABOUT THE WATER DEPARTMENT: The Cambridge Water Department (CWD) is a municipally owned and operated water utility, responsible for the treatment and delivery of water to the residents of Cambridge and the preservation, protection, and management of the City's watershed and its two reservoirs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Water meter installation: Repair or replacement of water meters Install and program Meter Transmitter Units (MTU) in public, private, institutional, or industrial establishments Troubleshoot water meters and MTUs when necessary Inspect water piping: Perform accuracy testing on removed water meters Turn on and shutoff water as required Customer Service: Investigate high water bills Investigate problems/complaints as well as investigate potential leaks at customer’s property Schedule appointments with customers, prepares reports Verify exception reports, account numbers, MTU serial numbers and meter serial numbers for accuracy Assist in rollout of consumer engagement (on-line reads) for water usage Keep records of materials and equipment including meter inventory and meter test results May perform other related work as assigned. Reasonable accommodations m...