Seasonal Customer Experience Specialist

Job description

Job DetailsJob Location: KEYSTONE SCIENCE SCHOOL - KEYSTONE, CO 80435Salary Range: $19.00 - $19.00 HourlyJob Title: Customer Experience Specialist (Seasonal) Compensation: $19/hour, 5% increase for English/Spanish fluency Housing Available: Yes: Dates of Employment: Approx. May 11th, 2026 - August 22nd, 2026 Reporting to: Customer Experience Assistant Manager Direct Reports: None: Position Summary: As the first point of contact for families at Keystone Science School (KSS), the Customer Experience Specialist plays a vital role in shaping both first and lasting impressions. This position ensures a seamless and welcoming experience by guiding families through key processes such as check-in, check-out, and program logistics while delivering clear and professional communication. Additionally, the role is responsible for maintaining essential systems, upholding compliance with administrative policies, and streamlining operations to enhance efficiency. By balancing customer service with operational oversight, this position contributes to a positive and coordinated experience for all KSS participants. Key Responsibilities: Key Operations and Compliance Facilitate program check-in and chec...