Vice President, Product Manager (Growth & Strategy – SMB)

Job description

About the Role Are you passionate about unlocking growth and transforming the way small and medium-sized businesses manage corporate travel? As Vice President of Product for Chase Travel Corporate Solutions (CTCS), you will drive our SMB initiative—delivering a seamless, digital-first travel experience that delights business leaders and travelers. You’ll use data, experimentation, and customer insights to shape priorities, remove friction, and accelerate our path to market leadership. This role is central to defining and evolving the product vision, tying every decision and initiative to measurable business outcomes. Job Responsibilities: - Product Strategy & Vision: Define and evolve the SMB product vision, linking every initiative to business outcomes like volume growth, client acquisition, and satisfaction. - Growth Lead: Collaborate with strategic partners to identify bottlenecks, set goals, and prioritize opportunities. Design and run experiments to test ideas and scale successful strategies. - Discovery & Customer Insights: Lead customer interviews, journey mapping, and data analysis to uncover pain points and validate solutions. Use funnel analytics and behavioral data to pi...