General Manager - Sportsbook

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES: IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE Position Summary: This position is responsible for managing all daily retail operations in the Sportsbook in conjunction with property management on staffing, while working directly with Mohegan Sun’s Sportsbook partner to manage ongoing business operations. The Sportsbook General Manager will be responsible for leading the Sportsbook team in order to ensure high levels of customer service are provided, business goals are achieved as well as exceed targets. Primary Duties and Responsibilities : includes but not limited to: - Manages and leads a diligent and professional staff for the Sportsbook - Directs, plans and oversees the operations of the outlet including guest and employee satisfaction, marketing, financial performance, sales and revenue generation - Reviews financial reports in detail and identify key business and operational findings - Maintains confidentiality of guest information and pertinent departmental data - Maintains positive guest relations at all times by resolving gue...