Manager of Instructional Design

Job description

Under the direction of the Director of Instructional Design , the Manager of Instructional Design leads a small team of instructional designers through the design, creation, and implementation of Crumbl’s digital training. This is a key strategic role on Crumbl’s Training team that works cross-functionally with other Operations teams to ensure smooth rollouts, training, and transitions for our franchises across the country. Responsibilities: Develops and designs course curriculum for Crumbl’s franchisees on a wide range of topics from financial literacy and marketing all the way down to the tactical skills like dessert preparation, quality, and customer experience Strategizes with the Director of Instructional Design on instruction manuals, rubrics, and other teaching tools, including Digital Training (core kitchen training) and weekly recipe content Collaborates with subject matter experts across the company to standardize operations and develop training content Lead the Instructional Design team to create learning experiences and materials to support Crumbl’s current and future operations Strategizes with the Certified Training Stores Specialist on the design of in-store training...