Billing Specialist

Job description

Description Partner with the accounting and sales teams to provide ongoing support to the billing processes and ensure accuracy and efficiency in invoicing and collections while maintaining strong relationships with our retail customers. Your contributions will directly support our mission to deliver exceptional value and customer experience. Requirements: ROLE AND RESPONSIBILITIES: - Collaborate with accounting and shipping teams to resolve billing discrepancies and address customer inquiries related to invoices and payments. - Maintain accurate billing records and documentation for auditing purposes. - Assist in the development and implementation of billing processes and systems to enhance efficiency. - Contribute to month-end closing activities, including reconciliation of accounts and reporting. - Identify, analyze, and resolve billing discrepancies, proactively communicating with clients and internal teams. - Collaborate with sales and customer service teams to address customer inquiries and provide support for complex billing issues. - Maintain accurate and organized billing records, ensuring compliance with internal policies an external regulation. - Assist in creating repor...