In Store Operations - Antwerp

Job description

Who we are BOGGI Milano is an Italian brand combining elegance, quality, and contemporary spirit. We believe that service excellence also comes from behind the scenes: from the precision, organization, and passion of those who ensure the boutique runs perfectly every day. Role: As In-Store Operations , you will be the administrative and operational heart of the boutique. You will manage all cash, omnichannel flows, and back-office activities with care and precision, ensuring efficiency and quality in every detail. You will collaborate with the sales team and headquarters, ensuring that every procedure, transaction, and interaction reflects brand standards and contributes to an impeccable customer experience. Responsibilities: · Manage cash desk and administrative operations (payments, returns, Gift Cards, credit notes). · Monitor omnichannel flows (Click&Collect, Seek&Send) and ensure correct procedure management. · Support the team in customer loyalty activities and CRM management. · Guarantee precise and timely administrative flow: invoices, petty cash, reporting. · Collaborate with the Store Manager on communication with headquarters and operational training. · Contribute to mai...