General Manager

Job description

Description Locally owned since 1952, Burgermaster is a family-owned restaurant chain specializing in local, grass-fed beef burgers served drive-in style. Burgermaster feels like your neighborhood family-oriented diner, while serving food at speeds comparable with fast food restaurants! We are a growing fast casual restaurant group with a footprint across multiple locations. Our brand is known for its innovative approach to dining, commitment to quality, and a culture that champions growth, learning, and operational excellence. As we continue to expand, we are looking for General Managers who shares our passion for the restaurant industry and is eager to grow with us. Role and Responsibilities: - Assists in managing the hiring and training of restaurant staff. - Works with Manager to organize and oversee the staff schedules, including managing callouts to ensure proper coverage. - Works with Manager to estimate and manage food, beverage, and labor costs. - Ensures customer satisfaction with all aspects of the restaurant and dining experience. - Handles customer complaints, resolving issues in a diplomatic and courteous manner. - Proactively manage employees by owning development, t...