Sales Representative

Job description

Job Description The Sales Representative is a crucial link between the company and potential customers. Primary responsibilities include effectively communicating and promoting products or services on behalf of the company and its clients, generating a customer base while maintaining a high level of customer satisfaction. The Sales Representative must provide a professional, positive, and empathetic experience to each consumer engagement, as well as adhere to all applicable company, client, and regulatory requirements. Essential Functions: - Meet or exceed productivity goals established by the Client and Company - Efficiently manage customer accounts and file records according to Company and Client work standards: - Sell customers on new or enhanced services. - Assist customers with issues and concerns they are experiencing during the use of the product and/or service. - Efficiently handle and maintain customers’ accounts. - Accurately and thoroughly update and document account notes. - Use probing questions to assess the consumer’s situation and assist with resolving issues according to client’s work standards. - Quickly make knowledge-based decisions to resolve the related issues...