PFS Operations Support Specialist

Job description

Job Family: Patient Account Representative Travel Required: None Clearance Required: None The PFS Operations and Support Representative is responsible for supporting Patient Financial Services in daily operations, reporting, Explanation of Benefits review, and special projects. This position will also perform all job-related duties as assigned. This is a full-time hybrid position based at the Centralized Business Office in Lewisville TX . Work schedule is Monday through Friday working between the hours of 8:00 AM - 5:00 PM CT. Two days onsite at the office will be Monday's and Tuesday's. Copying: Faxing: Printing: Uploading: EOB Review: Process incoming and outgoing correspondence: Special projects: Update patient address in client system Posting correspondence in client system: Outgoing Mail Processes: Duties and Responsibilities: Document and distribute all business-related requests and correspondence from patients and insurance companies. Process all outgoing correspondence daily. Retrieve and complete all designated requests. Complete all assigned projects in a timely manner. Communicate to Guidehouse management areas of concern or areas of improvement. Complete all internal re...