Deposit Operations Specialist - Fraud

Job description

Job DetailsJob Location: Operations Center - Birmingham, AL 35242Position Type: Full TimeEducation Level: High School Diploma/GEDJob Shift: DayPosition Summary: The Deposit Operations Specialist - Fraud is responsible for supporting the day-to-day operational functions related to deposit accounts, including account maintenance, transaction processing, exception handling, and regulatory compliance. This role ensures the accuracy, efficiency, and integrity of deposit-related activities and provides back-office support to branches, customer service teams, and other internal departments. Essential Duties and Responsibilities: Process and review deposit account transactions, including ACH, wire transfers, stop payments, and check adjustments. Maintain customer deposit accounts, including changes to ownership, account status, and account services. Reconcile deposit account activity and research discrepancies or exceptions as needed. Support branch staff and customer service teams with operational inquiries and troubleshooting. Monitor and process returned items, overdrafts, and non-sufficient funds (NSF). Review and process legal documents such as levies, garnishments, and subpoenas. Ens...