Customer Experience Account Manager
Panduit · Tinley Park, Illinois, US
At Panduit, we don’t just offer a job – we offer a career where your contributions directly impact our customers, the environment and our company’s success....
Job description
At Panduit, we don’t just offer a job – we offer a career where your contributions directly impact our customers, the environment and our company’s success. You’ll have the opportunity to grow, innovate, and be a part of an inclusive team that celebrates both individual and collective achievements. If you’re ready to elevate your career and help us deliver exceptional experiences to our customers, apply today and make your mark with Panduit! Manages a portfolio of medium sales market client accounts by building strong relationships and gaining a deep understanding of client needs. Ensures the delivery of tailored products and solutions that align with clients' strategic objectives. Identifies and drives growth opportunities within existing accounts and converts business from competitors through proactive communication, market analysis, and client feedback. Facilitates upsell and cross-sell initiatives to boost revenue and client engagement. Collaborates with internal teams including sales, marketing, and product development to ensure timely and effective execution of client requests and projects, enhancing communication and coordination. Tracks and analyzes data and account perform...