Customer Support Agent

Job description

Hiring Location This is a remote position. We are accepting applications from candidates in the following locations for this exciting opportunity: USA: Arizona, Connecticut, Florida, Illinois, Maryland, Massachusetts, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Texas and Utah Canada : Ontario, Quebec: About Phorest: Phorest powers 11,000 hair and beauty salons using our software across the globe. Our aim is to capture 25% of the market globally – that’s one million salons and a billion-dollar company. We are growing and would like to add a new member to our team. You will join a group of highly motivated individuals, to help us grow Phorest faster. Phorest powers over 11,000 hair, beauty, and medi-spa businesses globally with software designed to help them grow, manage their teams, and deliver exceptional client experiences. Our ambition is bold: to capture 25% of the global market — that’s one million salons and a billion-dollar company. As we continue to grow, we’re looking for talented, customer-focused people to help us support our clients and scale Phorest faster. The Opportunity: Schedule: Monday–Friday or Tuesday–Saturday, 12:30 PM–9:00 PM EST We’re l...