Spa & Gym Recepcionist

Job description

Soho House & Co. – Barcelona. The place…: Located on Avenida Tibidabo, our third Casa in the city will include a state-of-the-art gym, a full-service spa and hair salon, an 18 m² outdoor pool, a café, and two floors of club space. Job Purpose: As a Spa & Gym Recepcionist with Soho House, your role is to make sure that our members and guests have an amazing experience every time. You will deliver an excellent first impression and a warm greeting to everyone as they come in. You will showcase our Values: Collaboration, Simplicity, Kindness and Passion. Main Duties: - Ensure every member is welcomed by their name and guest is welcomed with open arm and in a hospitable manner: the Soho House way is warm and friendly. - Well- versed on standard operating procedures, menus, amenities and collect laundry for Housekeeping Department. - Learn about all the different services and how much Soho House Gym & Spa has to offer. - Maintain a clean, sanitary and safe environment: reception area. - Manage members lists, bookings Spa services and Booking personal training classes - Support, direct, solve problem in real- time to ensure any guest related concerns are addressed straight away. - Build a...