Customer Onboarding Manager, Beam

Job description

Hi, we’re CompanyCam. We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. We’re committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers. But don’t let that corporate description fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them! The Role: We’re looking for a Customer Onboarding Manager to support onboarding, customer enablement, and support operations that drive strong customer experiences and long-term retention. In this role, you’ll help ensure customers feel supported, confident, and successful from their first interaction through ongoing usage. You’ll partner closely with Customer Success, Support, and Technical Account Management teams to deliver high-quality onboarding, training, and support experiences. You’ll be working on a growing area of our platform bringing fintech and AI into const...