Client Advisor, Contact Center Night Shift (Temp to Perm)

Job description

Position Overview Based in our Client Contact Center in Parsippany, NJ, the Seasonal Client Advisor holds the critical position of supporting Tiffany clients who choose to contact the team for support and advice. The Seasonal Client Advisor is responsible for delivering luxury best-in-class client experiences and sales across multiple contact channels by listening to each client's personal needs and supporting them through elevated and authentic written and verbal communication. The role holder is an excellent communicator and brand ambassador with their passion for Tiffany's history and products conveyed in every conversation, laying the foundation for building long-term client loyalty. They will be responsible for delivering best-in-class client experiences, outcomes, and sales. The role involves selling products to clients with targets in place to support expected outcomes. This position provides a competitive pay and is commission eligible. Key Accountabilities: - Achieve and exceed sales targets. - Deliver elevated, positive, and high-energy client experience aligned with Tiffany core brand values and integrity, across phone, email, and live messaging channels. - Consistently...