Assistant Director- Financial Aid Counselor

Job description

General Summary: The Assistant Director, Counselor is responsible for communicating and disseminating financial aid information, policies and procedures to graduate and undergraduate students and families through in-person interviews, media and phone consultations; and is responsible for keeping staff abreast of policy and regulatory changes affecting student eligibility and ensuring consistency in applying policies throughout the Financial Aid Services organization. The role of counselor requires a thorough knowledge of all federal and state regulations and institutional policies governing the financial aid programs. The Assistant Director, Counselor acts independently in counseling students, awarding aid and adjusting aid packages; and is responsible for the financial aid application verification process. The incumbent uses professional judgment, in accordance with federal regulations, to adjust financial aid awards due to unique family situations, student enrollment plans and in coordination of external aid awards. In addition, the Assistant Director, Counselor is responsible for managing federal, state and/or institutional financial aid programs as assigned; including but not l...