Automotive Technical Support Manager – Aftersales

Job description

Company Description Join the world of the future in a fast-growing international company! At SEGULA Technologies you will have the opportunity to work on exciting projects and help shaping the future within an engineering company which is at the heart of innovation. SEGULA Technologies serves Clients in the automotive, energy and rail sectors in the UK. We focus on design, construction, installation, commissioning, operation, maintenance, decommissioning and dismantling also covering logistics and documentation. Job Description: We are seeking an experienced Automotive Technical Support Manager – Aftersales to play a key role in improving vehicle quality, service effectiveness and customer satisfaction across a national dealer and service network. This is a highly visible, influential position working at the interface between retailers, technical teams and central engineering functions. You will be the primary technical escalation point for complex field issues, ensuring rapid diagnosis, accurate reporting and effective resolution of high‑impact technical concerns. The Role: As the Automotive Technical Support Manager – Aftersales, you will be responsible for monitoring, analysing...