Customer Success Technology Manager

Job description

Who are Benifex? 💚💜 We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the world. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love . Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in. 🚀 Why you should apply 🌟: Ownership: You’ll own the post‑sales tech stack end‑to‑end, directly shaping how our Customer Success, Support and Operation teams use data and systems to deliver great customer experiences. Impact: Your work will have clear, measurable impact on lifecycle visibility, health scoring, customer outcomes, and operational efficiency. Global tech stack: We’re deeply invested in Salesforce, Gainsight, Snowflake and an evolving integration landscape. You’ll work hands‑on with a complex, global tech stack and influence its roadmap. Collaboration: You’ll be part of our Revenue Technology te...