Resident Services Manager

Job description

Want to learn more about The Scion Group? Check out our website. We're hiring immediately!: We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. The Opportunity: The Resident Services Manager plays a key leadership role in fostering a high-quality living experience for residents through proactive service, relationship management, and efficient operations. This individual is responsible for overseeing all aspects of resident satisfaction, communication, and engagement while supporting leasing, marketing, and compliance initiatives. The role requires strong interpersonal skills, a detail-oriented mindset, and the ability to manage sensitive situations with professionalism. Your Benefits: - FLSA Status: Exempt - Discretionary annual bonus - Paid Time Off - Floating holidays - Health Insurance - Dental Insurance - Vision Insurance - 401k Matching - Paid Parental Leave - Learning reimbursement opportunities The Responsibilities: Resident Relations & Community Experience: feedback channels. services. retention. General Manager, such as during PTO or vacancies. - Lead reputation management initiatives acros...