AISR NOC Technician II

Job description

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x& DISA Global Operations Center (DGOC) The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Airborne, Intelligence, Surveillance and Reconnaissance (AISR) Operations Support Cell for a Network Technician at Scott AFB, IL. Responsible for assisting with the following duties: Create and update tickets utilizing Remedy. Monitor network events and element management failures in real-time on a 24x7x365 basis. Incident Correlation and Fault Analysis: Proactively analyze alarms Provide detailed analyses leading to resolution of the alarm conditions, including filtering and correlating fault information Identifying the fault condition and its impacts Isolating root causes: Coordinating correction of fault situations regardless of the fault in the infrastructure. Notify necessary points of contacts based on es...