Dental Patient Representative

Job description

Primary Accountability The Dental Patient Representative I is responsible for providing information regarding FHCN dental services to patients and their families and administering daily activities of the office. Description of Primary Responsibilities: - Responsible for running daily provider schedules and conducting all necessary follow-up. - Verifies insurance information is current prior to patient’s visit (running eligibility). - Confirms patients for following day during appointment confirmation phone call and informs patient of co-pay amount due at time of visit. - Responsible for following up on “no show” patients, and maintaining recall system. - Educating and signing patients into the FHCN portal. - Responsible for maintaining supplies and stocking items. - Maintains supplies of new storage and temporary charts along with necessary forms and identification cards. - Maintains adequate inventory of all required supplies. - Responsible for collecting and attaching billing information from patients. - Balances cash payments on a daily basis. - Assures accurate CPT and DX codes before submitting superbills. - Provides financial counseling and referrals for program eligibility,...