Clerk IV

Job description

Clerk IV - ( 260002W8 ) Description The Department of Developmental Services (DDS) is searching for an enthusiastic, outgoing, reliable individual to fill an Area Office Clerk IV (Clerk IV) position located in the Taunton/Attleboro Area Office. The position requires strong social and interpersonal skills to interact with the public. The primary role of the Clerk IV is managing and maintaining the reception area as well as being responsible for answering the telephones, greeting, and assisting visitors and providing routine information concerning agency services according to established procedures. Duties and Responsibilities: (these duties are a general summary and not all inclusive.) efficiency of the office. - Exceptional customer services skills required. - Maintain Area Office systems and processes. - Operate standard office machines and equipment; maintain equipment supplies and report equipment issues, ensure the - Input data into Meditech/HCSIS on consistent basis to assure individuals are enrolled. - Analyze and manage data from MTReporting, HCSIS and Meditech. - Resource to staff to assist in resolving computer difficulties and as point person for Meditech and HCSIS issues...