Technical Support Engineer - Endpoint

Job description

This position requires to be in the office 4 days/week. Join Our Dynamic Team as a Technical Support Engineer! Are you passionate about cutting-edge cybersecurity and thrive on solving complex technical challenges? Do you love empowering users with your expertise and making a tangible impact? If so, we have an exciting opportunity for you to join our world-class support team! Fortinet, founded over 20 years ago, has become a driving force in the evolution of cybersecurity and the convergence of networking and security. Our mission is to secure people, devices, and data everywhere, and today we are looking for a Senior Technical Support Engineer to be a part of enabling the success of our rapidly growing business. What You Will Do: Reporting to eTAC Manager based in Prague, Czech Republic, you would act as the main contact point for our customers and partners for technical break/fix or configuration inquiries for Fortinet endpoint security product. In this position, the Technical Support Engineer will: - Become a Trusted Advisor : You'll be the go-to expert, providing exceptional technical support and guidance to our valued Fortinet certified partners and customers. - Real-time Prob...