Front of House Team Leader

Job description

Front of House Team Leader Wimbledon FWC | Front Of House | Permanent | Part time £29,964 pro rata 20 Hours per week Our team in Wimbledon Fitness & Wellbeing Club currently have an opportunity for a Front of House Team Leader. The role includes One fixed Duty Manager shift per week, leading front of house team & other admin responsibilities The post holder will be responsible for delivering and ensuring professional customer service whilst maintaining operational standards. There will be a large focus on diary management and resource planning within the role. As the welcoming face of our club, your job will be to meet and greet all visitors. Importantly, you’ll ensure the smooth running of reception by answering calls and dealing with membership enquiries, and to support the Fitness Suite with appointments, queries relating to assessments, inductions and studio class bookings. You have outstanding communication and customer service skills gained within a leisure or hospitality role. You’re approachable, personable and able to adapt to different situations, always keen to delight customers and improve their experience. You’re an energetic team player with exceptional planning and o...