Customer Service Care Contact

Job description

CUSTOMER SERVICE CARE CONTACT £25,750 + Bonus (£37,630.00 OTE) ST. IVES, CAMBRIDGESHIRE: Care about your customers? Positive personality? Target driven? Self-motivated? Sound familiar? If so let's make it happen for you here at Move With Us (part of Simplify) as a Customer Service Care Contact! WHAT YOU'LL BE DOING: Known internally as a 'Probate Beneficiary Contact', the Customer Service Care Contact is a key role within the busy Probate team here at Move With Us with key activities as follows: - Managing beneficiaries’ requests and providing good customer service - Promoting and converting each property from valuations to an instruction for one or more of our services - Working with existing and new client’s requirements, including direct contact with our client - Communicating with the client and other relevant groups in relation to the sale strategy - Offer negotiation and system completion - Adhere to the SLA for tasks assigned with the role - Providing cover on other caseloads during holiday and sickness periods BENEFITS: Competitive Salary of £25,750.00 + bonus averaging £990 per month (£37,630.00 OTE), 25 Days Holiday (Plus 8 Days Public Holiday), Option To Buy Or Sell Holi...