Customer Assistant - Cafe - Newcastle

Job description

Work Pattern: - Monday 12:00-18:30 - Wednesday 12:00-18:30 - Thursday 10:00-16:30 - Saturday 12:00-16:00 Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service. You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods. - Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied. - Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues. - At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service. - Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets. - Flexibility is also vital. You’ll adapt quickly, working where needed with pace. It’s intense but, for the right p...