Claims Coordinator

Job description

Why join us? Muuto is rooted in the Scandinavian design tradition characterized by enduring aesthetics, functionality, craftsmanship and an honest expression. By expanding this heritage with forward-looking materials, techniques and bold creative thinking, our ambition is to deliver new perspectives on Scandinavian design. We are looking for a Claims Coordinator to strengthen our Claims Department, which is part of Sales Support & Customer Care, starting as soon as possible. Claims Coordinator As a Claims Coordinator, you will be responsible for handling claims from our retail and contract partners across the globe. You will play a key role in ensuring a consistent, fair and solution-oriented claims process while supporting the daily operations of the department. You will work closely with internal stakeholders across logistics, product teams & sales ensuring that claims are handled efficiently and professionally. Your responsibilities: Evaluating claims based on collected data and documentation Handling communication with customers and internal stakeholders Raising orders, replacements and credit notes Maintaining and improving internal guidelines and processes Ensuring consistent...