Patient Services Coordinator
University Clinical Health · Memphis, Tennessee, US
Description PRN POSITION Who We Are: As the only independent and physician-led faculty practice plan of the University of Tennessee Health Science Center, Un...
Job description
Description PRN POSITION: Who We Are: As the only independent and physician-led faculty practice plan of the University of Tennessee Health Science Center, University Clinical Health (UCH) offers best-in-class clinical care through a network of 175+ providers across 19 specialties to meet the healthcare needs of the Mid-South community. UCH is a not-for-profit, non-tax-supported group practice and is here to serve the community while providing medical excellence to our patients. Position Summary: The Patient Services Coordinator (PSC) performs appointment scheduling and registration for patients and updates demographic information. The PSC will also perform various patient care activities to assist physicians, including preparing the examination room for the patient, taking patient vital signs, and recording vitals in medical charts. This position also maintains patients’ medical charts and receives co-payments for the visit. Key Results Areas (KRAs): - Patient assessment - Clinical procedures - Physician order execution - Patient satisfaction - Clinic resource availability - Regulatory compliance - Phone triage - Pre-certification & authorization - Assist with weekly chart audits...