Appointment Coordinator (North Edmonton)

Job description

Job Description Appointment Coordinator (North Edmonton) We're looking to hire an experienced Appointment Coordinator to join our team. At our dealership , growth is at the heart of what we do. We’re proud to offer mentorship programs designed to guide you toward becoming a future Service Advisor. Led directly by our General Managers, these programs provide hands-on learning, real-world examples, and personalized support to help you build a rewarding career path with us. What You'll Do: - Efficiently schedule appointments, confirmations, and updates with a touch of knowledge and flair. - Check for outstanding recalls, advise on manufacturer warranty coverage, and offer alternate transportation options. - Answer calls and emails promptly and professionally, ensuring our guests feel valued and heard. - Review and coordinate appointments with the parts department, making sure everything is in place for a seamless service experience. - Collect and process payments, following dealership guidelines with precision. What you’ll bring: - Customer service experience with a passion for creating positive experiences. - Excellent communication skills, both written and verbal. - Organized and de...