Field Service Technician

Job description

Description Provide service and customer support during field visits related to warranty and product installation. Job Responsibilities/Key Accountabilities: - Lead all activities related to field service work. - Maintain compliance with all applicable state and federal laws within OSHA, EPA, and labor laws. - Follow all rules established by the site. - Coordinate activities with customers and their contractors while on site. - Perform supervisory activities with site installations. - Document and record all field service activities. - Perform activities to install or repair electrical, mechanical, paint, or fabricated systems. - Use hand tools, powered tools, work at heights, use personal lifts, etc. - Be the point of contact with customer with new or ongoing issues. - Maintain service vehicle. - Manage on-site employee performance, resolve concerns, and communicate clearly with Field Service Manager. - Train employees in new responsibilities and assist in production-related duties when needed or when not traveling. - Interface with other shop supervisors, staff, production management, production supporting design engineers and management. - Follow all established quality guidelin...