Application Administrator IT/Senior Application Administrator IT
Bank of Hawaii · Honolulu, Hawaii, US
Under the guidance of the Manager, this position is responsible for production support of the organization’s applications. As the primary point of contact, t...
Job description
Under the guidance of the Manager, this position is responsible for production support of the organization’s applications. As the primary point of contact, this individual is knowledgeable in all technical and operational aspects of the applications supported. This role involves resolving issues that arise, investigating solutions to problems, collaborating closely with business partners and vendors, and providing Information Technology (IT) support for organization initiatives. Application Administrator IT: - Serves as the first point of contact for resolving application-related issues. - Investigates and troubleshoots technical problems, working closely with business partners and vendors. - Collaborates with cross-functional teams to drive solutions and improvements. - Analyzes application data and develop system improvements. - Provides IT support for organization-wide initiatives and projects. - Maintains documentation related to application configurations, processes, and procedures. - Assists with application upgrades, patches, and enhancements. - Conducts system integration testing for application changes. - Monitors system performance and proactively address any issues. - Pr...