Sales and Customer Support Consultant (m/f/d) - Spanish or French and English speaking

Job description

Type of Contract : Maternity Cover for 18 months, starting Sep 1, 2026 We are looking for a proactive and customer-focused Sales and Customer Support Consultant to join our dynamic and close-knit team team in either Spain or France, to help support our Customer & Sales Support Team. If you enjoy taking initiative, working independently, and making a real impact , this role is for you. You will serve as a point of contact for customer inquiries regarding products, orders, and submissions, coordinating processes across various departments, and assisting field sales representatives. ​ In the role of Sales and Customer Support Consultant, you will be: - Act as the primary contact for customer inquiries via email and phone - Take full ownership of customer requests, ensuring fast, accurate, and solution-oriented responses - Manage and support customer accounts within your assigned region - Deliver an exceptional customer experience , consistently exceeding expectations - Prepare and manage quotations , entering and maintaining data in our billing systems - Proactively inform customers about new products, services, and processes - Work closely with internal teams (logistics, laboratory,...