Client Services Officer

Job description

We are looking for a positive, motivated individual with client-facing or administrative experience (Financial Services industry background not essential) to join our wonderful Ballarat office. This is a permanent, full-time, onsite position. Your role, your contribution!: - Answering client phone calls as you will be the direct contact for clients and maintaining excellent customer service. - Various administration tasks including client database maintenance, document management (scanning), client invoicing, lodging tax returns and ATO correspondence. - Ad hoc Perform tasks such as managing mail and preparation of meeting rooms. What you will bring: - Experience in customer services, administration, or similar front of house role. - Strong prioritisation and organisational skills and the ability to deal with change. - Previous experience using the Microsoft Suite and Teams (or similar). Let’s talk about our team: If this role sounds like a good fit, apply now! - Collaborative team that values diversity and inclusivity - Supportive work environment with opportunities for career growth and development - Strong client-centric focus and commitment to providing excellent service Our Im...