Gift Shop Attendant

Job description

TWA Hotel The Gift Shop Attendant will be responsible for providing a positive guest experience by executing flawless service to all guests of the gift shop. The ideal candidate for this role has great communication skills with a positive demeanor and the ability to multi-task and work well with others. Qualifications: - Greet customers when they enter the shop, offer assistance in locating merchandise, and respond to questions regarding merchandise. - Display merchandise in a neat, eye-appealing manner. - Restock items as necessary, check expiration dates, and discard expired items. - Keep storeroom neat and clean. - Complete customer purchases, process all payment types, and process returns, refunds, and exchanges. Verify customer identification as required. - Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified. - Follow checklist for opening and closing shop. - Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage. - Report accidents, injuries, and unsafe work conditions to captain (manager). - Follow all company policies and procedures; ensure uniform and...