Principal Program Lead, Capacity Strategy

Job description

Overview We are seeking a strategic, analytical, and consultative leader to join our team as a Regional Capacity Strategist. This role is ideal for professionals with a background in consulting, finance, or strategic operations who thrive in complex, cross-functional environments. You will play a pivotal role in shaping the physical and operational capacity strategy for restaurants within your region, ensuring alignment with long-term growth objectives and financial stewardship. Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community. Responsibilities: - Develop and Influence Regional Capacity Strategy:Collaborate with Restaurant Development partners—including Strategic Reinvestment, New Restaurants, Real Estate Developers, Design, and Facilities Management—to create pipeline opportunities and execute capacity strategies that drive throughput and operational excellence. - Lead Assessments and Strategic Meetings:Facilitate evaluations and discussions on physical restaurant needs and the value of proposed solutions, leveraging capacity models and programmatic anal...