Manager, Customer Benefits Support

Job description

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values: If this sounds like you, you’ll fit right in. Who You Are: As an experienced leader on our Customer Support team, you will be responsible for guiding your team of Customer Support Benefits Specialists as they expertly handle a high volume of customer Benefits inquiries across multiple channels. In this role, you will focus on maintaining high work quality and speedy response times as the company and o...