Quality Supervisor

Job description

The quality supervisor oversees day-to-day quality operations for our facility ensuring products meet customer requirements, regulatory expectations, and ISO 9001:2025 standards. Qualifications: Supervisory Responsibilities: Manages performance of three quality technicians. Duties/Responsibilities: - Supervise and coordinate daily activities of quality technicians across printing, converting, and finishing operations - Ensure incoming, in-process and final inspections are performed per control plans, inspections instructions, and customer specifications - Support production with real-time troubleshooting related to quality, defects, and process variation - Act as the primary escalation point for quality issues affecting throughput, waste, or customer delivery - Maintain and support the ISO 9001:2015 Quality Management System (QMS) - Create, manage and ensure procedures, work instructions, and records are followed and kept current - Schedule, conduct and participate in internal audits, management reviews - Assist with document control, training records, and change management activities - Lead root cause analysis for internal defects, customer complaints, and nonconforming material (...