SENIOR INVESTIGATOR
City of New York · New York City, New York, US
Job Description APPLICANTS MUST BE PERMANENT IN THE FRAUD INVESTIGATOR CIVIL SERVICE TITLE.
Job description
Job Description APPLICANTS MUST BE PERMANENT IN THE FRAUD INVESTIGATOR CIVIL SERVICE TITLE. The DSS Accountability Office (DSS-AO) is responsible for protecting the integrity of social services programs administered by the New York City Department of Social Services (DSS) and ensuring that DSS complies with all statutory, regulatory, and contractual standards. Claims and Collections (C&C) pursues monetary recoveries owed to the City of New York from former Cash Assistance recipients who have received 1-Shot deals for emergency shelter and/or utility arrears as stipulated in their agreement to repay. C&C is recruiting for (1) one Fraud Investigator II to function as a Senior Fraud Investigator, who will: - Send letters to clients that require their response. - Annotate and update case information. Write comprehensive case notes, include a case disposition and update any monetary amounts received. - Negotiate repayment agreement with clients on specific payback amounts by obtaining legally endorsed forms detailing terms of agreement. This includes the repayment amount and payback schedule securing restitution of funds for overpayments/money owed to the Agency. - Refer cases to law de...